Q. When my order will be shipped?
A. Allow 2-3 business days to ship your order. In some cases it could take 4-5 Business days.
Q. What if I want to exchange the size?
A. You can exchange size within 30 days of the purchase date. Please visit Returns and Exchanges page.
Q. What if I want to return the item?
A. You can return item hassle free within 15 days from the purchase date. Please visit our Returns and Exchanges page.
Q. What if I like to place Custom size order?
A. We do custom size. Please visit Custom size your order link page for detailed information.
Q. What if item is defective in transit when arrived?
A. Please notify us immediately if the box arrived damaged. If item is defective by Manufacturer, no worries. We will send return label and replace the item immediately. Defective item must be notified to 6th Gear within 2 days after you received by the courier. For detailed information, please visit our Returns and Exchanges page.
Q. Do you offer any product warranty?
A. Yes, all 6th Gear Products are covered 1 year limited warranty from the date of purchase.
Q. Do you offer free shipping?
A. Yes, free shipping on all U.S.A orders except Alaska and Hawaii.
Q. Do you offer free shipping to Canada?
A. Not at this time, please visit shipping info page for detailed answer.
Q. How your Pant size work?
A. Our Pant size is based on your waist size in inches and inseam in inches. Just choose exact size when you place an order. It’s very simple. Still need more info. Please visit contact us page.
Q. How does your Jacket size work?
A. We have size chart placed next to the Jackets. Please view before you place Jacket order. Still need more info. Please visit size chart page. We have size chart placed next to the Jackets. Please visit before you place Jacket order. Still need more info. Please call customer service.
Q. If I special order my size today, how long does it take?
A. All special order takes between 6-8 weeks.
Q. Do you supply bulk private label orders?
A. Yes, we do supply any quantity private label bulk orders. Please visit contact us page for any inquiry.
Q. How Private label bulk orders work?
A. 6th Gear Apparel company has his own Manufacturing arrangements in Asia and able to supply/ship direct.
Q. Do you manage motorcycle club special orders in U.S.A?
A. Yes, we do on regular basis. Please visit our Contact us page for any inquiry.
Q. Do you sell Liners and set of armors separetly?
A. Yes, we do. You can order armor out of our products page under accessories. For liners please visit Contact us page for more info.
Q. Can I return an item purchased at Motorcyle outdoor/exhibition/events for a full refund?
A. Yes, you can with a 30% restocking fee along with any shipping fee
Q. If I return an item for full refund. Is there any other charge associated to it.
A. Yes, when you return an item for a refund. From total price which you have paid minus shipping charges will be deducted from the total and balance will be credited back to your card.
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