No Hassle Exchanges:
Return process:
You can request a return authorization number (RA#) by contacting one of our team members at (770) 745-7565 during normal business hours or by contacting us through our customer service page. Be sure to have you order number available and once approved, follow these instructions:
Once you receive your Return Authorization email, please print the included form. You have 30 days from the day the RA is issued to return your merchandise so please be sure to print and ship at your earliest convenience. Please do not tape anything to the original product packaging! We need to get all products (and their packaging!) back in new condition. Place all merchandise in a shipping box; you may use the original shipping container.
Returns should be shipped to the following address unless otherwise noted on your return authorization instructions:
Be sure to retain your return tracking information once you drop box at USPS, Fedex or UPS. 6TH Gear is not responsible for packages lost during return shipment. You will receive a confirmation email from 6TH Gear when your return is processed which will include the full details of refund credited.
Please Note
Returns Policy:
Show/Event Purchases:
Defective/Damages (Mail or online orders ONLY)
How do I return/Exchange my Item (Mail or online orders ONLY)?
U.S Address:
10615 E Veterans Memorial Hwy, Suite 6
Lithia Springs, GA 30122
sixgear@six-gear.com